1. A deposit of £10.00 per person (£20.00 for Christmas Day and the New Year’s Eve Gala Dinner) is required within 14 days of making your reservation to guarantee your booking.
2. Any provisional booking made and not secured with a deposit within the 14-day period will be released.
3. The final balance for bookings is due by 1st November, any bookings made after this date will need to pay the full balance upon booking.
4. Bookings not paid in full by 1st November (or at the time of booking if after this date) will be deemed to have been cancelled.
5. All payments, including deposits are non-refundable and non-transferable.
6.The hotel reserves the right to cancel an event if there is a shortfall in the minimum numbers required to operate the event.
7. In the event of the hotel cancelling or changing an event, you will be offered an alternative date or full refund.
8. Every effort will be made to accommodate special requests, but this cannot be guaranteed.
9. Unless stated in the brochure, the location of each party night will be determined by the hotel. We reserve the right to split larger parties into smaller groups or for smaller groups to be joined with other parties. The table plan on the night will be decided by the hotel dependent
on event numbers.
10. We reserve the right to change the room location of an event if necessary, whilst still providing the menu and entertainment listed.
11. Bedrooms will be available from 3.00pm on the day of arrival.
12. Brochure bedroom rates are a fixed rate for guests attending party nights only.
13. Bedrooms booked must be guaranteed with a £30.00 non-refundable deposit at the time of booking and balances are payable on arrival.
14. Cancellations/amendments to rooms must be received at least 24-hours before arrival. Any cancellations/amendments received after this time will be charged in full.
15. All bookings are subject to availability.
16. All prices are inclusive of VAT at the current rate at the time of the event – if the rate of VAT is altered our prices will be changed accordingly.
17.A copy of the hotel’s full terms and conditions is available on request.
Some of the dishes provided may contain nut products or substances to which you may be allergic to. Please ask a member of our team for information when selecting items. Special dietary requirements will be catered for when advance notification is given. Those requested at the time of the event will be catered for, subject to availability.